SERVICE AND INTEGRITY, BY DESIGN

"I just wanted to acknowledge Tyler on doing a great job of finding what was the cause of this very loud noise in the lobby which sounds like a saw coming from the intake Vent that has been annoying for a year or so. I mentioned to him The Noise was coming from a vent in the lobby and he said he knew exactly what it was. I appreciate that he took the time to find out."

"I wanted to take a moment to express my appreciation for the exceptional participation and outstanding service you provided throughout the Sherwood, OR HVAC project. Your team’s professionalism, attention to detail, and commitment to quality were evident at every stage of the project. What truly set your service apart was your responsiveness to our customer’s needs and your proactive communication throughout the process."

Once again - your staff has performed beyond expectation. Kelly not only got us scheduled over the weekend but rescheduled us when I threw her a curveball. Eric showed up on time and, like every other Hunter Davisson person we have EVER dealt with, was on top of things in a short time and left us feeling very well taken care of. Your employees continue to impress us and we’ll continue to sing your company’s praises to any and all. Thanks so much for putting together a staff that never fails to go above and beyond!

"I have had the pleasure of encountering your HVAC Technician, Nick, on several occasions. I wanted to express my appreciation to Hunter Davisson for retaining such an extremely consciences, customer service oriented employee. Upon arrival he has always demonstrated courteous presentation of himself in an environment of uncertainty and maintained poise and a positive attitude. Today he saved the day by staying on our roof to fix the problem rather than come down with excuses on why he can’t “fix it”."

"Hunter-Davisson has always been our go-to contractor. Not only providing excellent service response but also on large projects that include engineering, calculations, and design. They have always been there to bail us out in emergencies and provide us with alternative solutions."

"Patrick was not only professional, but also let us know about some issues with a patch of our facility's roof. We haven't had any issues with it just yet, but his foresight in pointing these out and providing us with documentation to provide our landlord was great, and helps us keep our operation running smoothly here. It's experiences like this that make working with your people at HD a pleasure."

"I just wanted to tell you I am so glad we brought Hunter/Davisson on board as our mechanical design/build contractor. I appreciate having Tara and Audra on our team. Audra is super qualified and knows her stuff. She takes the time to coordinate with other trades about her designs and if there are conflicts. Same with the architect. If additional information is requested from her, she gets answer back promptly and she meets all deadlines asked."

Thanks for all your help with this issue. I really appreciate the design assist. I also want to note my appreciation for the quality installation HD is performing in the field. I understand the attention to detail that is required to execute this project and I'm very happy with our partnership with Hunter-Davisson, past and present, making this project a reality.

"Just wanted to thank you again for babysitting M78 like it’s a member of the family. I remember when one of the pumps went down this winter (during a particularly cold stretch) and the team visited the building throughout the night to make sure that we were able to keep the system running and maintain temps in the building. So, thank you for your patience and your responsiveness to our issues. We very much appreciate your help."

Hunter-Davisson knocked this project out of the park for us. One of our goals was to work with local contractors that supported GBSD prior to the bond work. We knew your quality of work and you did not disappoint. Your team was the first contractor on site as there was investigation work to do before the repairs and/or improvements could be suggested/implemented and I would like to say our school district wished more contractors were like Hunter-Davisson. Our closeout job walk today felt so rewarding as I knew our school district was able to team with you and get a very successful Mechanical Design-Build project. The value add the HD was able to deliver will be felt longer than ASHRAE tells us our equipment will last.

Since hiring HD and Patrick Paul performing the HVAC maintenance, the service call rate has fallen dramatically. This improvement has occurred because Patrick Paul is observant, thorough, precise, communicates, and is smart.