SERVICE AND INTEGRITY, BY DESIGN

Hunter-Davisson knocked this project out of the park for us. One of our goals was to work with local contractors that supported GBSD prior to the bond work. We knew your quality of work and you did not disappoint. Your team was the first contractor on site as there was investigation work to do before the repairs and/or improvements could be suggested/implemented and I would like to say our school district wished more contractors were like Hunter-Davisson. Our closeout job walk today felt so rewarding as I knew our school district was able to team with you and get a very successful Mechanical Design-Build project. The value add the HD was able to deliver will be felt longer than ASHRAE tells us our equipment will last.

"I just wanted to acknowledge Tyler on doing a great job of finding what was the cause of this very loud noise in the lobby which sounds like a saw coming from the intake Vent that has been annoying for a year or so. I mentioned to him The Noise was coming from a vent in the lobby and he said he knew exactly what it was. I appreciate that he took the time to find out."

"On behalf of the PMA Board and all the warm and toasty staff and students, thank you so much for helping us with the new furnaces. You and your crew were all just wonderful and so easy to work with. We appreciate your patience in providing us with answers to all our questions. Please extend our thanks to all those whose efforts have enabled us to cross off a major worry on our to do list."

"I appreciated his(Greg) communication with me throughout the day yesterday. Please let all that are concerned with this know how awesom it was to have that: it made me relax about his project and I could focus on my projects throughout the day."

Since hiring HD and Patrick Paul performing the HVAC maintenance, the service call rate has fallen dramatically. This improvement has occurred because Patrick Paul is observant, thorough, precise, communicates, and is smart.

I would like to extend my appreciation to a team, for the excellent services received. The team was highly efficient, knowledgeable, and responsive, providing excellent service, I'm looking forward to future collaborations with the team.

"I have to take a minute to, again, sing the praises of your amazing folks. I have to give a shout out to Yesenia and Shallon for taking my calls and understanding what we needed. I have to give a REALLY big shout out to your tech Rocky who got our AC going again at Blazers but more importantly stayed until 7:00 pm at the Blazers club to get the walk in freezer working again. You have some really tremendous people working at HD and my thanks goes out to all of them. I truly want to express my gratitude to all of them and thank HD for taking such great care of us. These are not just kind words. This is a sincere appreciation of what HD does for us to keep us doing what we do, which is to help those who need us most. I very truly appreciate what your whole company does to support us. You guys rock!!"

I just wanted you to know you have some very remarkable people working here at Homewoods on the Willamette. During our transition here at Homewoods, I just wanted you to know how awesome these 2 men have been, they always go above and beyond without hesitation. They take the time to explain what they are doing. Roger and George are always courteous and professional at all times. They clean-up after themselves and have always made sure that the dining room and kitchen are ready for service even if that means working around our service times. They have given us the best customer service. As you well know in a service oriented business these days it is hard to find good quality help. Hunter-Davisson should be proud of these 2 men as they represent your company with first class service and attitude.

I wanted to take a moment to sincerely thank you and your team for the outstanding service you have provided throughout this project. The level of professionalism has truly been exceptional. Everyone who has been onsite during the installation has been friendly, respectful to both our staff and customers, and consistently positive. Not once did a day go by where the team did not ensure their equipment was cleaned up before we opened. Those small details go a long way for us and speak volumes about the pride they take in their work. The team also did an excellent job keeping me informed, taking the time to show progress from the initial demolition through the final stages of the install. That transparency was greatly appreciated.

I am always very impressed with your team at Hunter-Davisson. You have all been great.

You and your team did a fantastic job on the project and the attached savings are yet another example of great planning and execution from HD’s 1st estimate and design thru close out.