SERVICE AND INTEGRITY, BY DESIGN

"I have had the pleasure of encountering your HVAC Technician, Nick, on several occasions. I wanted to express my appreciation to Hunter Davisson for retaining such an extremely consciences, customer service oriented employee. Upon arrival he has always demonstrated courteous presentation of himself in an environment of uncertainty and maintained poise and a positive attitude. Today he saved the day by staying on our roof to fix the problem rather than come down with excuses on why he can’t “fix it”."

"Hunter-Davisson has always been our go-to contractor. Not only providing excellent service response but also on large projects that include engineering, calculations, and design. They have always been there to bail us out in emergencies and provide us with alternative solutions."

"Just wanted to thank you again for babysitting M78 like it’s a member of the family. I remember when one of the pumps went down this winter (during a particularly cold stretch) and the team visited the building throughout the night to make sure that we were able to keep the system running and maintain temps in the building. So, thank you for your patience and your responsiveness to our issues. We very much appreciate your help."

Hunter-Davisson's team quickly became part of the HOPE Crew for Bybee Lakes Hope Center as we navigated replacing an outdated chiller. They brought care and compassion so that we could provide a safe environment for people experiencing homelessness in Portland.

"I just wanted to tell you I am so glad we brought Hunter/Davisson on board as our mechanical design/build contractor. I appreciate having Tara and Audra on our team. Audra is super qualified and knows her stuff. She takes the time to coordinate with other trades about her designs and if there are conflicts. Same with the architect. If additional information is requested from her, she gets answer back promptly and she meets all deadlines asked."

I just wanted you to know you have some very remarkable people working here at Homewoods on the Willamette. During our transition here at Homewoods, I just wanted you to know how awesome these 2 men have been, they always go above and beyond without hesitation. They take the time to explain what they are doing. Roger and George are always courteous and professional at all times. They clean-up after themselves and have always made sure that the dining room and kitchen are ready for service even if that means working around our service times. They have given us the best customer service. As you well know in a service oriented business these days it is hard to find good quality help. Hunter-Davisson should be proud of these 2 men as they represent your company with first class service and attitude.

Since hiring HD and Patrick Paul performing the HVAC maintenance, the service call rate has fallen dramatically. This improvement has occurred because Patrick Paul is observant, thorough, precise, communicates, and is smart.

"We had a great experience with our first preventative maintenance appointment on Friday. Steffen was very friendly and easy to work with!"

I cannot thank you enough. Patrick's work has made our AC run perfectly. We have always been able to maintain around 20 degrees of the outside temperature, but after Patrick's work, we have held a steady 72.

"Patrick was not only professional, but also let us know about some issues with a patch of our facility's roof. We haven't had any issues with it just yet, but his foresight in pointing these out and providing us with documentation to provide our landlord was great, and helps us keep our operation running smoothly here. It's experiences like this that make working with your people at HD a pleasure."

"I appreciated his(Greg) communication with me throughout the day yesterday. Please let all that are concerned with this know how awesom it was to have that: it made me relax about his project and I could focus on my projects throughout the day."